Privacy Policy for Hire a Hero Home Services Corp dba Plumb Inc.

Effective Date: January 13, 2025

This Privacy Policy (“Policy”) describes how Hire a Hero Home Services Corp, doing business as Plumb Inc (“we,” “our,” or “us”), collects, uses, stores, shares, and protects your information. By using our services, visiting our website, or interacting with us in any way, you agree to the terms outlined in this Policy.

If you do not agree with this Policy, please refrain from using our services or providing personal information.


1. Information We Collect

1.1 Information Provided Directly by You:

1.2 Automatically Collected Information:

We may automatically collect data when you interact with our website, including:


2. How We Use Your Information

We use the information we collect to:


3. How We Share Your Information

3.1 Service Providers and Subcontractors:

To complete your service requests, we may share your information with trusted subcontractors or service providers, such as plumbers or technicians, who are bound by confidentiality agreements.

3.2 Marketing Partners:

We may share your contact information with third-party marketing partners to send you promotional offers about our services.

3.3 Third-Party Platforms:

If you leave reviews on platforms like Google, Yelp, or Trustpilot, your information will be publicly accessible and subject to those platforms’ privacy policies.

We may disclose information when required by law, such as in response to a court order, subpoena, or government investigation.


4. Data Security

We take reasonable measures to protect your information, including:

No system is 100% secure. By using our services, you acknowledge and agree that we are not liable for unauthorized access resulting from circumstances beyond our control.


5. Data Retention


6. Your Rights and Choices

You have the right to:

Requests can be made by contacting us using the information in Section 9.


7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. You may disable cookies in your browser settings; however, doing so may affect the functionality of the website.


8. Limitations of Liability

While we take reasonable precautions to secure your information, you agree that:


9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:


10. Changes to This Privacy Policy

We reserve the right to update this Policy at any time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Policy.


11. Third-Party Privacy Policies

This Policy does not cover third-party platforms or services we may use or link to, such as Workiz, Google, Yelp, or Trustpilot. We encourage you to review their privacy policies to understand how they manage your information.


By engaging with our services, you acknowledge and agree to this Privacy Policy. Thank you for trusting Plumb Inc with your plumbing needs.